This policy explains how the Stepway Online website (stepwayonline.com) uses cookies and similar technologies, and how you can control them.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site work and remember essential state such as your session and security tokens. We also use similar technologies such as local storage; we refer to all of these as "cookies" here.
2. Cookies We Use
We group cookies into the categories below. Only strictly necessary cookies are set by default. Analytics cookies are set only after you accept them in our cookie banner.
Strictly necessary (always on)
- Session & security — protect form submissions against cross-site request forgery and keep the site working correctly. Essential; cannot be turned off.
- cc_consent — remembers your cookie choice so we don't ask again. Set when you accept or reject in the banner.
Analytics (consent required)
We use Google Analytics 4 via Google Tag Manager to understand how the site is used — such as pages visited and actions taken — so we can improve it. These load only after you accept, and run with Google Consent Mode (denied by default until you choose).
- _ga, _ga_<id>, _gid — set by Google Analytics to distinguish visitors and measure usage. These typically expire between 24 hours and 2 years.
If marketing or advertising tags are enabled in future, any related cookies will also load only with your consent and will be listed here.
3. Cookies on Our Platform & Partners
Our authenticated partner platform (accessed after login) may use additional analytics or marketing cookies subject to your consent there. Third-party services you are redirected to — such as payment gateways or partner bank portals — set their own cookies under their respective privacy and cookie policies, which we do not control.
4. Managing Cookies
When you first visit, our cookie banner lets you accept or reject analytics cookies. You can change your choice at any time by clearing the cc_consent cookie (or all cookies for this site) in your browser — the banner will appear again on your next visit. You can also clear or block cookies through your browser settings; blocking strictly necessary cookies may prevent forms and security features from working correctly.
5. Changes to This Policy
We may update this Cookie Policy as our use of cookies changes or as required by law. The "last updated" date above reflects the latest revision; please check back periodically.
6. Contact
For questions about cookies, email [email protected]. Our Grievance Officer's details and complaint timelines are in Privacy Policy §10.