What it is
PAN services let you help your customers apply for a new PAN card or request corrections to an existing one. You collect the details and documents and submit the request digitally; the issuing authority processes and issues the PAN.
Who it's for
Retailers and advisers whose customers need help applying for or correcting a PAN card.
Your role as a partner
You collect the required information and documents, submit the request through the platform, and keep the customer updated. Processing and issuance are handled by the relevant authority or authorised provider.
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1
Identify whether the customer needs a new PAN or a correction
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2
Collect the required details and documents with consent
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3
Submit the request digitally
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4
Track the status and share updates
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5
Earn commission on successfully completed requests
Ready to offer PAN Services to your customers?
Register FreeRequirements
- An active partner account with completed KYC
- Accurate customer details and valid supporting documents
- Customer consent for processing
Benefits
- Offer an everyday, widely-needed document service
- Guided, paperless submission
- Complements tax and financial services
Good to know
- Processing time and approval depend on the issuing authority
- Requirements may change as per government or provider rules
- A request may be rejected if details or documents are incorrect
Frequently asked questions
Does Stepway Online issue the PAN card?
No. Stepway Online facilitates the request. The PAN is issued by the relevant authority or authorised provider.
How long does a PAN application take?
Processing time is set by the issuing authority and can vary. You can track the status on the platform.
Offer PAN Services to your customers
Join the Stepway Online partner network — free to start.