What it is
Train booking lets you help your customers reserve train tickets through an authorised travel provider from your outlet. You enter the journey details and complete the booking; the provider handles reservation and confirmation.
Who it's for
Retailers and outlets whose customers need help reserving train tickets.
Your role as a partner
You take the customer's journey and passenger details and complete the booking through the platform's authorised provider. Reservation, quota, and confirmation follow the railway and provider rules.
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1
Customer shares journey, date, and passenger details
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2
You search trains and available classes
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3
Complete the reservation through the authorised provider
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4
Share the ticket/PNR with the customer
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5
Earn commission on the booking
Ready to offer Train to your customers?
Register FreeRequirements
- An active partner account with completed KYC
- Sufficient wallet balance where required
- Correct passenger and journey details
Benefits
- Offer a high-demand travel service
- Handled through an authorised provider
- Complements bus and flight bookings
Good to know
- Availability, quota, and confirmation follow the railway and authorised provider rules
- Waitlist/RAC status is decided by the railways, not by Stepway Online
- Cancellations and refunds follow the applicable rules
Frequently asked questions
Is a waitlisted ticket guaranteed to confirm?
No. Waitlist/RAC confirmation is decided by the railways as per their rules, not by Stepway Online.
Who handles train cancellations and refunds?
Cancellations and refunds follow the railway and authorised provider rules.
Offer Train to your customers
Join the Stepway Online partner network — free to start.